Ship Sticks Reviews

The service was easy arrange. Drop off was simple at our local UPS store. Would highly recommend.
Seamless!!!

It was an easy and convenient way to ship my clubs without having to lug them through the airports.

Kyle D. Really went over and beyond for me! Thanks again Kyle! Great customer service!!!

My clubs were picked up in a timely manner and delivered on the expected delivery date
Service has been been top notch

My clubs were picked up on time & delivered ahead of schedule on both ends of the trip.They were delivered intact
I had to change the return trip and was able to quickly do this with a single phone call.
Ship Sticks sure beats hauling the clubs to & from the airport.
I highly recommend the service.

Fantastic service! Highly recommend.

Great job again.....FL to Mn in 2 days, good info on status and delivery on time for my Tee Time. Thx to All.

Very easy process, excellent communication updates, and very competitive pricing.

This was a great experience! Thank you.

Delivered 2 days earlier than scheduled which could have been a problem as they sat outside.

I'm sure ship sticks is great when nothing goes wrong but, that was not what happened in my case. My clubs arrived to my golf vacation destination 17 days after they were shipped and 12 days after I returned home.
I could list all the excuses I was given but, that would makes this a very long post. Basically the clubs went to FedEx in Memphis and sat there for 2 weeks. Ship Sticks has no leverage with FedEx to resolve the issue. "We are at the mercy of the shipping company" I was told day after day.
So, what does Ship Sticks offer for service when a problem arises?...nothing. I could have shipped the stick myself and got the same results. Also worth noting, once the insurance claim was filed for $2000.00 to replace my clubs, the clubs showed up a day later...amazing. Also worth noting ship sticks gives you two hundred dollars to buy shoes, balls, glove and rent clubs. That's it. Three rounds of golf using rental clubs is more than 200 dollars alone. I paid for the clubs to be shipped home myself out of my own pocket. Ship sticks cost me an extra $347.00 in rentals and return shipping. When I asked them what they could do about that cost I was told we can only reimburse up to $200.00 Ship with them at your own risk and pray nothing goes wrong.

Shipsticks lost my bag resulting in a 4 day delivery delay. I had to rent clubs each of these four days and they did not reimburse me for any of these costs. When I tried to reach customer service, there was a 45 minute wait (I waited on the phone multiple times trying to get ahold of someone) and the representative never provided me with any new information. Instead they said they would call me back after connecting with fedex, but never reached back out to me. This company is a joke and I will never use them again.